Selfo | Selfo | Terms and Conditions

Terms & Conditions

PII or Personal Identifiable Information is any kind of data relating to identity or identifiable person. An identifiable person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

We do not consider personal information to include information that has been anonymized or aggregated so that it can no longer be used to identify a specific natural person, whether in combination with other information or otherwise. We collect personal identifiable information from you only to validate our services are used legitimately when you use our services. We hold a promise that your Personal Identifiable Information will never be shared with any other purpose and no cold calls will be made as a company policy.

How we use your personal information

We use your personal information to provide and improve our Services, provide you with a personalized experience on our sites, contact you about your account and our Services, provide you customer service, provide you with personalized advertising and marketing, and to detect, prevent, mitigate and investigate fraudulent or illegal activities.

We use the personal information we collect from you for a range of different business purposes and according to different legal bases of processing. The following is a summary of how and according to which legal bases we use your personal information.

We use your personal information to fulfill a contract with you and provide you with our Services, to comply with our legal obligation, protect your vital interest, or as may be required for the public good. This includes:

To provide payment processing and account management, operate, measure and improve our Services, keep our Services safe, secure and operational, and customize site content that includes items and services that you may like in response to actions that you take
To contact you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed or as otherwise necessary to provide you customer service
When contacting you for such purposes as outlined above, we may contact you via email, telephone, SMS/text messages, postal mail, and via mobile push notifications
When contacting you via telephone, to ensure efficiency, we may use autodialled or pre-recorded calls and text messages as described in our User Agreement and as authorized by applicable law. Message and data rates may apply
To provide other services requested by you as described when we collect the information
We use general location information to provide you with location based services (such as advertising, search results, and other personalized content)
To prevent, detect, mitigate, and investigate fraud, security breaches or other potentially prohibited or illegal activities

We use your personal information to pursue our legitimate interests where your rights and freedoms do not outweigh these interests. We have implemented controls to balance our interests with your rights. This includes us to:

Improve our Services, for example by reviewing information associated with stalled or crashed pages experienced by users allowing us to identify and fix problems and give you a better experience
Personalize, measure, and improve our advertising based on your advertising customization preferences
Contact you via email or postal mail in order to offer you coupons, discounts and special promotions, poll your opinions through surveys or questionnaires and inform you about our Services, as authorized by applicable law
Contact you about public policy matters, or other current events, related to your ability to use our Services. This could include an invitation to join a petition, letter writing, call or other sort of public policy related campaigns
Measure the performance of our email marketing campaigns (e.g. by analysing open and click rates)
Monitor and improve the information security of our site and mobile applications
To prevent, detect, mitigate, and investigate fraud, security breaches or other potentially prohibited or illegal activities

With your consent, we may use your personal information to:

Provide you with marketing via telephone calls, SMS or text
Provide you with marketing from third parties
Customize third party advertising you might see on third party websites
Use your precise geo-location to provide location based services
Use your sensitive personal information to facilitate transactions in certain categories

You have the right to withdraw your consent at any time. We may use technologies considered automated decision making or profiling. We will not make automated-decisions about you that would significantly affect you, unless such a decision is necessary as part of a contract we have with you, we have your consent, or we are required by law to use such technology.

Your choices about how we use your personal informationCommunication preferences

You can control your email communication preferences in the Communication Preference section within your My EasyGovt (EG.). There, you can also control your member-to-member communications preferences setting and choose which newsletters and promotions you want to receive.

We use your personal information to pursue our legitimate interests where your rights and freedoms do not outweigh these interests. We have implemented controls to balance our interests with your rights. This includes us to:

Improve our Services, for example by reviewing information associated with stalled or crashed pages experienced by users allowing us to identify and fix problems and give you a better experience
Personalize, measure, and improve our advertising based on your advertising customization preferences
Contact you via email or postal mail in order to offer you coupons, discounts and special promotions, poll your opinions through surveys or questionnaires and inform you about our Services, as authorized by applicable law
Contact you about public policy matters, or other current events, related to your ability to use our Services. This could include an invitation to join a petition, letter writing, call or other sort of public policy related campaigns
Measure the performance of our email marketing campaigns (e.g. by analysing open and click rates)
Monitor and improve the information security of our site and mobile applications
To prevent, detect, mitigate, and investigate fraud, security breaches or other potentially prohibited or illegal activities

Your choices about how we use your personal informationCommunication preferences

Marketing

If you do not wish to receive marketing communications from us, you can unsubscribe via the link in an email you received, change your Communication Preferences within My EasyGovt (EG.), indicate your communication preferences using the method described within the direct communication from us or contact us as described in the Contact Us section below. Keep in mind, we do not sell, rent, or otherwise disclose your personal information to third parties for their marketing purposes without your consent.